A Long-Term Partnership with volenergy AG for Cloud-Based Systems with Complex Data Processing
QPES is an experienced OpenText partner and authorized reseller with a track record of delivering scalable, secure, and compliant solutions across multiple industries and geographies.
Customer
volenergy AG is an energy-sector company operating complex, data-driven systems that support critical business processes. To ensure scalability, transparency, and long-term stability, volenergy AG partnered with QPES to develop and modernize its application landscape and establish a sustainable support and delivery model.
Challenge
volenergy AG faced the challenge of operating and evolving a custom-developed enterprise information management solution handling complex data settlement and document processing.
The system required:
- Reliable processing of complex and high-volume data
- Modernization through a cloud-based initiative
- Long-term operational stability
- A transparent and responsive support model
- Close alignment between technical teams and management
Given the business-critical nature of the solution, volenergy AG needed a partner capable of delivering both technical excellence and long-term reliability.
Solution
QPES supported volenergy AG through the implementation and continuous evolution of an enterprise information management solution, combined with a cloud-based modernization initiative and the establishment of a long-term support model.
From the start, the engagement was built on management-level alignment, enabling an efficient operating model with clear priorities, transparent decision-making, and fast escalation paths when required.
Key elements of the solution included:
- Implementation and operation of a document-centric application with complex data settlement logic
- Integration of automated document processing
- Migration to a cloud-based environment to improve scalability and maintainability
- A structured, transparent support and maintenance model
- Continuous system improvements aligned with evolving business requirements
Customer Perspective
“Over five years of collaboration, QPES has consistently proven to be a reliable and transparent partner. From the initial analysis of our requirements and evaluation of alternative approaches to the design, development, and modernization of our application landscape, QPES has demonstrated deep expertise and a highly structured, professional way of working with a clear, reliable communication. We benefit from complete visibility into priorities, costs, and delivery progress at all times, creating a strong foundation of trust and a sustainable long-term partnership.”
— Gonçalo Rodrigues, Project Manager, volenergy AG
What Made the Difference
Several factors contributed to the success of the collaboration:
- Strong expertise in enterprise information management solutions and complex data environments
- Customer-oriented approach with active listening and direct handling of concerns
- Clear and transparent processes, creating trust and long-term alignment
- Reliability and partnership mindset, ensuring consistent quality over many years
Result
Through the collaboration with QPES, volenergy AG achieved:
- A stable and scalable cloud-based application landscape
- Reliable processing of complex business data
- Long-term operational stability and adaptability
- A trusted partnership built on transparency, responsiveness, and continuity
The collaboration continues to support volenergy AG’s operational needs while providing a solid foundation for future development.
Why QPES
QPES combines deep technical expertise with a partnership-driven delivery model.
For volenergy AG, this meant a reliable partner capable of delivering complex solutions, supporting modernization initiatives, and maintaining high service quality over the long term.